Sydney, New South Wales, Australia
Qualification
Certificate
Study mode
Full-time
Duration
15 months
Intakes
January
May
September
Total tuition fee (local)
Contact the university / college
Total tuition fee (foreign)
Contact the university / college
Entry Requirements
- Relevant qualifications accepted by the university.
English Language Requirements:
- Minimum score of IELTS 5.5 or equivalent or
- An English proficiency of intermediate level or above from any NEAS accredited ELICOS
Curriculum
- Access and interpret product information
- Book supplier services
- Conduct online transactions
- Construct normal international airfares
- Construct normal international airfares
- Construct promotional international airfares
- Enhance the customer service experience
- Participate in safe work practices
- Prepare quotations
- Process travel-related documentation
- Provide advice on Australian destinations
- Provide advice on international destinations
- Provide service to customers
- Sell tourism products and services
- Show social and cultural sensitivity
- Source airfares for domestic flights
- Source and use information on the tourism and travel industry
- Use a computerised reservations or operations system